★★★★★ based on over 289 customer reviews!Rated
16:19 30 Jun 19
Always Towing went above and beyond to help me get to work after a flat tire on a late and hot summer night. They even plugged the tire when my spare wouldn't come out from under my car. Definitely recommend!!!
23:30 23 Feb 19
Excellent! Very professional and personable service - they were able to help us on a very busy morning (ice storm), and took great care of us and our vehicle. High quality, first rate towing service. thank you SO much.
05:37 17 Feb 19
I was very pleased the support and swiftness of service! It was below zero and being locked out my car was not on my list of joyful experiences but in no time I was in my car and on my way! Thank you Always Towing
16:18 14 Feb 19
We had our truck go in the ditch last night. We had to leave it overnight and come back for it this morning. We didn't have a way to get to the truck so they were nice enough to go out of their way to give me a ride to the truck. Very nice. Very Professional. Will use again for sure.read more
00:15 22 Jan 19
Easy to talk to. Polite, direct, honest. Excellent communication. Right on target pricing. Helped my family make the best of a challenging single digit cold situation. I'd use them again if I need. Tow.
19:35 20 Jan 19
After finding out I had already waited for another tow company for a long period of time, Matt got to me as fast as possible. Fastest hook up I've ever seen. Very friendly!
15:18 15 Jan 19
After requesting a tow from Nationwide Insurance, we were told we would have a tow available in about 1 hour. My 2 daughters, my best friend and I waited from 11 a.m. until 4:45 p.m. and had over 15 conversations with Nationwide and the other tow company (Assurion?). It was very cold and our vehicle was out of commission. Finally, at 4:15 a manager at Nationwide "expedited" a tow (this should have been done at noon). Matt, our driver at Always stopped what he was doing to come and rescue us from the cold. When he arrived, my blood sugar was dangerously low. He helped get us settled safely inside the business behind us and then made sure our car was secure. He even went the unexpected, extra mile to call Nationwide and request that they call to check up on me. Matt was courteous, kind and efficient. He deserves a raise! Thank you Matt and Always! We now have your number saved and will ONLY call you in an emergency!read more
18:05 14 Jan 19
The service was excellent. The guy made a couple jokes made me feel at easy and got me in car right away. I really appreciated it!
17:31 14 Jan 19
Fast and friendly. U would recommend to anyone in need of a tow
20:22 10 Jan 19
Timely, efficient, very nice people. This is a local small business I am proud to support. Great experience, got me unstuck and back on the road ASAP.
20:44 12 Dec 18
My truck had broken down on a busy side street at about 10pm. Every other towing company I called was at least a 2 hour wait. Some were even the next day. Always Towing was on scene in less than a half hour. The driver was friendly. I would highly recommend them. I will use them againread more
20:41 12 Dec 18
Great service! They were timely, texted me with updates, and friendly!
14:44 05 Nov 18
Excellent service provided by both dispatch and tow truck operator. Arrived when dispatch indicated, and tow truck operator was knowledgeable regarding the proper techniques so that my vehicle was not damaged during the tow.
05:58 30 Oct 18
Excellent service! Came within 30 minutes, towed our car 70 miles, friendly and helpful.
16:04 29 Oct 18
Quick response and professional service. Would definitely recommend.
13:49 29 Oct 18
Great fast and friendly service. Our car broke down on the way home from vacation about an hour and a half away from home. They came and towed the car and had a tow truck big enough for 4 passengers to ride in which was a huge plus! Keep up the great work!read more
20:55 12 Jun 18
My car broke down in IC and my roadside assistance operator assigned me a tow truck from a company 40 minutes out of town with a 90 minute ETA. After a few phone calls I got them to reassign my call and they used Always. He got there quickly, handled the tow professionally, knew his stuff about the possible problems with my car and confirmed that where I was taking it did good work. I have nothing but good things to say about Always Towing & Recovery.read more
14:50 11 Jun 18
Amazing fast and friendly service!! A+
18:13 27 May 18
Very prompt. Driver was very helpful and knowledgeable.
16:28 25 May 18
My experience with this towing service was amazing. Needed a tow on the side of the interstate at midnight. Wes was super great, prompt, let us take the dog up in the cab, dropped us off at a hotel, and even brought my phone back to me at the hotel when we realized I forgot it in his truck. Good experience, from a nice guy, who helped during a really stressful time. Highly recommended!read more
18:19 28 Nov 17
Always Towing was contacted by my insurance company, Am Fam, using their roadside assistance program. Am Fam said they were non-contract, but the only towing company available at 2am on a Sunday. I was given an ETA of 60 min, but they showed up in about 15 min. Our family of four needed to ride with the truck on the 50 mile trip, and I was very relieved to be picked up in a clean truck, and chauffeured by a driver (the owner, actually) who was a down-to-earth family man and super friendly. I highly recommend Always Towing!!read more
good people to work with. Very straight up. got a tow for a few miles and the driver was great.
So last night my tire went completely flat. I called AAA and they told me that it was not a life-threatening emergency and they would not send anyone out. I called Geico and use my emergency roadside service and they were there with in an hour and it took him less than five minutes. Shout out to the real mvp last night. Thank you so muchread more
Matt saved the day today in the coldest temps I’ve ever experienced so I could get to work. Thanks for being there!
Matt was the best. He helped me out of the snow. He waited to make sure I was ok, and well I went back in and Matt helped me out. If you ever need a tow or anything like that Always would be the best. Don’t go for a cheap tow you will be disappointed I was. The first tow had balled tires and couldn’t help me out. Wow balled tires. Can’t mention the name but if your in the Iowa City area use Always Towing not the other one that starts with an A. Always Towing he is the Best around. Thank you so much ch Matt and I will tell everyone I know how caring you are.read more
Very professional, showed up when they said they would. Highly recommend them
When I locked my keys in my car (which isn’t supposed to be able to lock if the keys are inside it), Always Towing was there and had it unlocked in a fast minute. They’re awesome!