Reviews

Reviews
Rated ★★★★★ based on 300+ customer reviews!
Sherri Santiago
Sherri Santiago
01:50 18 Jan 24
This weekend with all the snow my daughter got her car stuck in the driveway. When they came to tow it there was a tiny glitch that bent something. I can't remember what it is called anyway...the tow company took 100% responsibility on the spot. Whileshe was driving away the tow driver called her to ask her to pull over. He could have blown it off but he did not. This company towed her car, ordered the part and fixed it for free in 2 days. Thank you so much to ALWAYS TOWING AND RECOVERY. More businesses should have this same level of integrity.read more
Samuel Moore
Samuel Moore
16:44 13 Jan 24
Needed lockout service & they had someone come to me in about an hour and took him all of 5 minutes to get it unlocked & he was on his way, amazing & quick service!!
Breyanne duffy
Breyanne duffy
05:19 29 Oct 23
Matt had always provided top notch service
Matt Pemble
Matt Pemble
18:09 17 Jul 23
Great company and service!! Rented a U-Haul truck drove a few miles and wouldn’t start. Always Towing and Recovery showed up quickly and got us back on the road!! Ted was great! Will definitely use them again with road side issues!
Mike Merulla
Mike Merulla
17:36 04 Jul 23
Ted showed up 20 minutes after we called (on the 4th of July, no less), and had our tire changed in under 15 minutes.Wonderful service. Recommend them to anyone wanting fast, professional service.
Rebecca Reblling
Rebecca Reblling
17:25 17 Feb 23
Always Towing is a top notch business. Thanks to Ted , whose southern drawl and charming manners impressed me. His work truck was very clean in spite of the busy work load and well organized.
wesley weston
wesley weston
03:31 16 Sep 22
Front ball joint gave way!! leavening us stuck broke down in the middle of the roadway unable to move the car and three little ones (kids) wondering why we’re not going and the light has turned green!! thankfully they showed up within 10 minutes maybe 15 minutes max got us outta of the middle of the road and recommended a repair shop then gave me and my kids a ride home couldn’t of asked for a better experience very professional super fast I would highly recommend when in need of any roadside assistance by far the best tow truck service I’ve everexperienced yet thanks again Matt !!read more
Mitchell Thomas
Mitchell Thomas
01:08 07 Sep 22
Fast and friendly. Professional and competent driver. Made a less than great thing not so bad.
Yuman Yaya
Yuman Yaya
15:21 06 Sep 22
The best 👌 experience I have ever had with a towing company. Very good experience and great customer service. I give them 10/10.
Aimee Kaefring-Elliott
Aimee Kaefring-Elliott
15:00 20 Jun 22
Great communication and helpful. I was working and it was hard to get away to answer my phone or questions. Was able to text and came out to a fixed tire. Nothing better than coming to work with a flat almost and leave with a fixed car and didn't miss any work! Thanks 😊read more
Michael Thompson
Michael Thompson
15:48 01 Jul 21
Matt came to our rescue on June 30th when our car broke down. He came quickly and was so nice to us. We felt safe. He did an awesome job.
Melissa Franco
Melissa Franco
18:39 10 Mar 21
Staff was nice called to let me know they were 3 minutes away.
Max Wynter
Max Wynter
17:33 09 Mar 21
Quick response and professional. Thanks
Greg Power
Greg Power
17:12 09 Mar 21
Their serviceman showed up during the time that they quoted me, was very efficient with his work and got my car running again with minimal hassles.
Ashley Bissell
Ashley Bissell
17:07 14 Oct 20
I think the guy was there to help with my tire before I was even off the phone. Incredibly speedy, friendly and efficient service. Would definitely recommend
Gordon Dancy
Gordon Dancy
14:34 21 Aug 20
Great service, was very helpful in time of need. Boss allowed me to ride because i was stranded went beyond for me. I would highly recommend
Christine Grogan
Christine Grogan
20:23 21 Jul 20
I had a flat tire at 5:00 pm on the 3rd of July. I contacted my insurance and they arranged for Always Towing. My service person was there within 10 minutes and had my flat changed quickly. He then examined my flat and showed me a puncture area. Very friendly and great at his job.read more
Tracey Green
Tracey Green
16:47 21 Jul 20
We were camping at Tail water west when one of our slides would not come in to be able to get on the road home. Always Towing came out to help on a Holiday weekend. They were fast,friendly, and very knowledgeable. Would recommended them to anyone. Thank you Always Towing.read more
Tracey Green
Tracey Green
03:03 06 Jul 20
We were camping at Tail water west when one of our slides would not come in to be able to get on the road home. Always Towing came out to help on a Holiday weekend. They were fast,friendly, and very knowledgeable. Would recommended them to anyone. Thank you Always Towing.read more
Yvonne Banks
Yvonne Banks
15:50 17 Jun 20
They got to my car quickly. Service guy very professional and courteous. Will use from now on!
Karen Fox
Karen Fox
13:36 11 Jun 20
I had a flat on my way to help someone. Towing & Recovery got to me quickly, changed the tire and even loaded everything back in my truck in a quick time. I got where I needed to be at a reasonable time! Thanks ks for your help!
erin harrison
erin harrison
18:41 06 Jun 20
Great communication. Timely service. Got my new vehicle towed safely on a flatbed back to the dealership.
Amanda Palmer
Amanda Palmer
13:08 29 May 20
My vehicle broke down with my two children in it on a busy highway. One of my kids are disabled and i let them know so they knew the situation before they arrived. I was told it would be a 45 minute wait. It was only 15 minutes to 20 before they arrived. He placed my kids and myself in his vehicle to keep us safest first. He was told to tow the vehicle to the nearest open location that day by my insurance company but was appregendive on the place that I was being taken too. He let me know that he didn't know the rep of the repair shop and that he would not have selected it for me if it was up to him. He gave me suggestions on rental cars and was very kind. In a stressful situation like this those little kindnesses means the world to me. Thank you so much!!!read more
Woody Sims
Woody Sims
15:00 20 May 20
Fast and efficient service! Kaige could not have been more helpful and courteous -- we would definitely call again if we need to. Thank you!
Angela Mcgee
Angela Mcgee
18:10 08 May 20
The driver contacted me & let me know he was on his way & he was very nice & polite. He was also on time as scheduled. Great service
Matthew J. Taylor
Matthew J. Taylor
20:04 02 May 20
They responded quickly, immediately resolved the problem and thoroughly explained next steps. The technician was cheerful, courteous and knowledgeable. Can’t beat it.
Kayla Knapp
Kayla Knapp
15:07 17 Apr 20
Super fast service to unlock my car after I locked my keys in there at the store. They gave me an estimated time of a half hour and the guy was there within 15 minutes!
Emily Heinrich
Emily Heinrich
15:47 10 Apr 20
They were fast and professional! Normally it takes quite a while for someone to get out to my car but they were very quick and got the job done in no time
Roger Sherlock
Roger Sherlock
16:51 07 Mar 20
Very quick response, very polite knowledgeable tow truck service technician, very helpful. Rates were very reasonable. Would use them again and I recommend their service.
Doris Marchael
Doris Marchael
16:37 20 Feb 20
Called Subaru Roadside Assistance when I had a flat tire, Always Towing arrived. Before I heard back from Roadside Assistance. The man from Always was very competent, polite and fast
David Kalapp
David Kalapp
19:32 08 Feb 20
Very thankful that these guys were there to change my wife’s tire within 30 minutes of my phone call! Would highly recommend if you need help along the road!
Natalie Payne
Natalie Payne
15:03 29 Jan 20
Showed up at a great time, not making me wait long and got the service done quick and efficiently and with a friendly staff, even out in the cold he was nice and willing and ready to help.
Saundra Weed
Saundra Weed
06:41 21 Jan 20
I cannot express how amazing my service this evening has been. I had the worst experience of my life with my Onstar but Theodore(?) (I apologize if I got your name wrong things were so hectic tonight). My Onstar struggled to find this amazing company after my family and I got a flat on I-80 in 6° weather in the middle of a field. I’m so glad they did though, he went above and beyond what was expected and called for and I couldn’t be happier with the outcome. We are now on our way home to the Quad Cities, warm and actually safe thanks to this amazing driver and company!read more
ParAdoXCycals
ParAdoXCycals
01:09 18 Dec 19
Will recommend . They were fast and courteous.
Adam Loria
Adam Loria
19:42 15 Nov 19
Fast, professional, courteous service. Would highly recommend for any towing need.
Michael Ellick
Michael Ellick
18:48 08 Nov 19
Amazing service I love how fast and honorable and helpful throughout my ordeal
ammon wynn
ammon wynn
16:57 28 Oct 19
Quick and courteous response to a real tricky situation. The mechanic was knowledgeable and willing to reach the optimum outcome for our vehicle. I’d highly recommend this company for your roadside assistance needs. GWOT Veteran!
Dan Jacobs
Dan Jacobs
21:02 21 Oct 19
Stranded with a dead battery. Responded in fifteen minutes. On the road in five. What could be better? Great response. Thanks!
David Howell
David Howell
03:23 11 Sep 19
Great service and thanks to the young man driving the truck for making it painless and for being kind.
S S
S S
01:45 11 Sep 19
Professional and fast. Clean and updated equipment. Thank you
Jenn Marks
Jenn Marks
16:19 30 Jun 19
Always Towing went above and beyond to help me get to work after a flat tire on a late and hot summer night. They even plugged the tire when my spare wouldn't come out from under my car. Definitely recommend!!!
Lisa Barnett-
Lisa Barnett-
23:30 23 Feb 19
Excellent! Very professional and personable service - they were able to help us on a very busy morning (ice storm), and took great care of us and our vehicle. High quality, first rate towing service. thank you SO much.
S Stewart
S Stewart
05:37 17 Feb 19
I was very pleased the support and swiftness of service! It was below zero and being locked out my car was not on my list of joyful experiences but in no time I was in my car and on my way! Thank you Always Towing
Blake Kienzle
Blake Kienzle
16:18 14 Feb 19
We had our truck go in the ditch last night. We had to leave it overnight and come back for it this morning. We didn't have a way to get to the truck so they were nice enough to go out of their way to give me a ride to the truck. Very nice. Very Professional. Will use again for sure.read more
Open Skies
Open Skies
00:15 22 Jan 19
Easy to talk to. Polite, direct, honest. Excellent communication. Right on target pricing. Helped my family make the best of a challenging single digit cold situation. I'd use them again if I need. Tow.
Krista Platt
Krista Platt
19:35 20 Jan 19
After finding out I had already waited for another tow company for a long period of time, Matt got to me as fast as possible. Fastest hook up I've ever seen. Very friendly!
Brian Crawford
Brian Crawford
15:18 15 Jan 19
After requesting a tow from Nationwide Insurance, we were told we would have a tow available in about 1 hour. My 2 daughters, my best friend and I waited from 11 a.m. until 4:45 p.m. and had over 15 conversations with Nationwide and the other tow company (Assurion?). It was very cold and our vehicle was out of commission. Finally, at 4:15 a manager at Nationwide "expedited" a tow (this should have been done at noon). Matt, our driver at Always stopped what he was doing to come and rescue us from the cold. When he arrived, my blood sugar was dangerously low. He helped get us settled safely inside the business behind us and then made sure our car was secure. He even went the unexpected, extra mile to call Nationwide and request that they call to check up on me. Matt was courteous, kind and efficient. He deserves a raise! Thank you Matt and Always! We now have your number saved and will ONLY call you in an emergency!read more
Asalie Ayala
Asalie Ayala
18:05 14 Jan 19
The service was excellent. The guy made a couple jokes made me feel at easy and got me in car right away. I really appreciated it!
Kaya Smith
Kaya Smith
17:31 14 Jan 19
Fast and friendly. U would recommend to anyone in need of a tow
Scott Clemons
Scott Clemons
20:22 10 Jan 19
Timely, efficient, very nice people. This is a local small business I am proud to support. Great experience, got me unstuck and back on the road ASAP.
Zack Kijowski
Zack Kijowski
20:44 12 Dec 18
My truck had broken down on a busy side street at about 10pm. Every other towing company I called was at least a 2 hour wait. Some were even the next day. Always Towing was on scene in less than a half hour. The driver was friendly. I would highly recommend them. I will use them againread more
Makenzi Peterson
Makenzi Peterson
20:41 12 Dec 18
Great service! They were timely, texted me with updates, and friendly!
Kristopher Karr
Kristopher Karr
14:44 05 Nov 18
Excellent service provided by both dispatch and tow truck operator. Arrived when dispatch indicated, and tow truck operator was knowledgeable regarding the proper techniques so that my vehicle was not damaged during the tow.
Steve Hillis
Steve Hillis
05:58 30 Oct 18
Excellent service! Came within 30 minutes, towed our car 70 miles, friendly and helpful.
John Park
John Park
16:04 29 Oct 18
Quick response and professional service. Would definitely recommend.
Connie Anderson
Connie Anderson
13:49 29 Oct 18
Great fast and friendly service. Our car broke down on the way home from vacation about an hour and a half away from home. They came and towed the car and had a tow truck big enough for 4 passengers to ride in which was a huge plus! Keep up the great work!read more
Anthony Miell
Anthony Miell
20:55 12 Jun 18
My car broke down in IC and my roadside assistance operator assigned me a tow truck from a company 40 minutes out of town with a 90 minute ETA. After a few phone calls I got them to reassign my call and they used Always. He got there quickly, handled the tow professionally, knew his stuff about the possible problems with my car and confirmed that where I was taking it did good work. I have nothing but good things to say about Always Towing & Recovery.read more
Mark Tully
Mark Tully
14:50 11 Jun 18
Amazing fast and friendly service!! A+
Shirley Martinez
Shirley Martinez
18:13 27 May 18
Very prompt. Driver was very helpful and knowledgeable.
cl boyle
cl boyle
16:28 25 May 18
My experience with this towing service was amazing. Needed a tow on the side of the interstate at midnight. Wes was super great, prompt, let us take the dog up in the cab, dropped us off at a hotel, and even brought my phone back to me at the hotel when we realized I forgot it in his truck. Good experience, from a nice guy, who helped during a really stressful time. Highly recommended!read more
Trent Robertson
Trent Robertson
18:19 28 Nov 17
Always Towing was contacted by my insurance company, Am Fam, using their roadside assistance program. Am Fam said they were non-contract, but the only towing company available at 2am on a Sunday. I was given an ETA of 60 min, but they showed up in about 15 min. Our family of four needed to ride with the truck on the 50 mile trip, and I was very relieved to be picked up in a clean truck, and chauffeured by a driver (the owner, actually) who was a down-to-earth family man and super friendly. I highly recommend Always Towing!!read more
Slõw Pôïsøñ
Slõw Pôïsøñ
2023-07-04T02:01:00+0000
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Matilda Karabo
Matilda Karabo
2023-06-28T23:21:42+0000
I just withdraw my profit of $18,500 from my trading account direct to my bank account, thanks a lot Mrs Alicia Malone . I now have full trust on you now and can proudly recommend you to anyone, I started trading with $1,500 you can also contact her, a try will convince you, Mrs Alicia Malone is honest, legit and trustworthy, The best trader in the industry Contact her via details below Email: [email protected]: +1332 203-2749read more
Fana Ndumiso
Fana Ndumiso
2023-02-12T13:45:30+0000
Good works deserves good recommendation, I appreciate the effort of Mrs. Emily Morgan for helping me manage my Bitcoin trading account. Profits are been sent to my bank weekly as they promised, my $1000 investment is now making $11,200 weekly, All thanks to you, Send her a DM For Your Trading and thank me laterEmail: [email protected]. WhatsApp: contact: +1 (318)321-0778.read more
Ameer Aleeyou
Ameer Aleeyou
2022-12-02T22:56:32+0000
I learned about Mrs. Kathrine Petty trading Services from a neighbor who highly recommended her. She provided us with best and accurate trading service and I am beyond impressed with the results. The customer service was amazing and she went above and beyond for us. The results looked better than i ever expected. We will absolutely be using her again. We really appreciate her for earning $9,600 as weekly profit return for us from an investment of $1,000 within a space of 2 weeks and We would highly recommend her to anyone looking for a broker services! to help handle their trading Needs! Contact Mrs. Kathrine Petty FX via WhatsApp; +1(979)221-2391Email; [email protected]read more
Are Core Naerh
Are Core Naerh
2022-11-16T06:06:14+0000
I have to say Mrs Maddie Schaefer is way above every other crypto and Forex trader. I’ve invested with her and can testify of her aptitude and expertise in trading. Thanks to her for helping me profit more than $26,340 weekly. I couldn't have made it without her effort and guidance. Contact her to help you trade and earn better in the forex market through herEmail: [email protected]: +1 (484)6298691read more
Rachel Green
Rachel Green
2021-05-02T20:49:21+0000
Always Towing rescued me. After waiting over 2 hours for AAA to send a tow truck I gave up. I was out of town and unsure who to contact. Luckily, I called Always Towing and they sent Ted to my rescue. Ted arrived quickly and he was very pleasant and efficient at his job. A friend followed Ted and my vehicle to the shop. This shop has a severe lack of parking but Ted was able to maneuver my vehicle into place like he'd been parking vehicles via tow truck for decades. I also appreciated that Ted drove his tow truck like a responsible adult and not like a crazed maniac. I hope I never need a tow truck again but if I do, I plan to see if I can get more service from Always Towing. 10/10 absolutely recommend.read more
Hilary Jones Smith
Hilary Jones Smith
2021-03-27T17:11:26+0000
I received a response to my roadside assistance request claim within less than 10 minutes. It was only about 25 minutes from the time I contacted Nationwide until the time a representative from Always Towing and Recovery showed up to help me with my dead battery. He had me on the road in no time. I highly recommended.read more
Nonalee Gardner
Nonalee Gardner
2021-03-18T18:49:47+0000
Kind, helpful, and punctual. Thanks a lot! 😁
Lily French
Lily French
2020-10-13T23:12:09+0000
They came out twice over the last month to jumpstart my car. They were quick, reliable, and offered some sound automotive advice with the challenges I was having. I would highly recommend and appreciated their service!
Tasha Hoskins-Shaw
Tasha Hoskins-Shaw
2020-10-13T19:41:23+0000
I had a flat tire and called roadside service. They sent out Always Towing & Recovery Inc. Great customer service and arrived quickly.
Alisa Lawrence Shields
Alisa Lawrence Shields
2020-10-13T18:39:03+0000
I locked my keys in my car at the coffee shop! My insurance road side assistance sent Always Towing to my rescue and they were there before my coffee could even get cold! Thanks for saving the day!
Tonja Williams
Tonja Williams
2020-09-27T22:44:26+0000
I lost my keys in the Coralville Mall and Matt from Always was there to help. He was vey friendly and courteous. He gave A1 customer service from the ETA call to the final destination. Thank. You
Mary Hawes
Mary Hawes
2020-09-22T19:47:29+0000
Fast efficient service. There when I needed them on a Sunday evening and responded within minutes. Got my car up and running and I was on my way within minutes of my call for help.The driver was courteous and very helpful.
Sylvia Boyer
Sylvia Boyer
2020-09-22T14:39:43+0000
Prompt arrival time. The driver very proficient in his knowledge of his job.

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