Reviews

|Reviews
Reviews2018-11-13T10:54:06-04:00
Service Rated ★★★★★ 5 based on over 289 customer reviews!
5 1
Roger Sherlock
Roger Sherlock
16:51 07 Mar 20
Very quick response, very polite knowledgeable tow truck service technician, very helpful. Rates were very reasonable. Would use them again and I recommend their service.
Doris Marchael
Doris Marchael
16:37 20 Feb 20
Called Subaru Roadside Assistance when I had a flat tire, Always Towing arrived. Before I heard back from Roadside Assistance. The man from Always was very competent, polite and fast
David Kalapp
David Kalapp
19:32 08 Feb 20
Very thankful that these guys were there to change my wife’s tire within 30 minutes of my phone call! Would highly recommend if you need help along the road!
Natalie Payne
Natalie Payne
15:03 29 Jan 20
Showed up at a great time, not making me wait long and got the service done quick and efficiently and with a friendly staff, even out in the cold he was nice and willing and ready to help.
Saundra Weed
Saundra Weed
06:41 21 Jan 20
I cannot express how amazing my service this evening has been. I had the worst experience of my life with my Onstar but Theodore(?) (I apologize if I got your name wrong things were so hectic tonight). My Onstar struggled to find this amazing company after my family and I got a flat on I-80 in 6° weather in the middle of a field. I’m so glad they did though, he went above and beyond what was expected and called for and I couldn’t be happier with the outcome. We are now on our way home to the Quad Cities, warm and actually safe thanks to this amazing driver and company!read more
ParAdoXCycals
ParAdoXCycals
01:09 18 Dec 19
Will recommend . They were fast and courteous.
Adam Loria
Adam Loria
19:42 15 Nov 19
Fast, professional, courteous service. Would highly recommend for any towing need.
Michael Ellick
Michael Ellick
18:48 08 Nov 19
Amazing service I love how fast and honorable and helpful throughout my ordeal
ammon wynn
ammon wynn
16:57 28 Oct 19
Quick and courteous response to a real tricky situation. The mechanic was knowledgeable and willing to reach the optimum outcome for our vehicle. I’d highly recommend this company for your roadside assistance needs. GWOT Veteran!
Dan Jacobs
Dan Jacobs
21:02 21 Oct 19
Stranded with a dead battery. Responded in fifteen minutes. On the road in five. What could be better? Great response. Thanks!
David Howell
David Howell
03:23 11 Sep 19
Great service and thanks to the young man driving the truck for making it painless and for being kind.
S S
S S
01:45 11 Sep 19
Professional and fast. Clean and updated equipment. Thank you
Jenn Marks
Jenn Marks
16:19 30 Jun 19
Always Towing went above and beyond to help me get to work after a flat tire on a late and hot summer night. They even plugged the tire when my spare wouldn't come out from under my car. Definitely recommend!!!
Lisa Barnett-
Lisa Barnett-
23:30 23 Feb 19
Excellent! Very professional and personable service - they were able to help us on a very busy morning (ice storm), and took great care of us and our vehicle. High quality, first rate towing service. thank you SO much.
S Stewart
S Stewart
05:37 17 Feb 19
I was very pleased the support and swiftness of service! It was below zero and being locked out my car was not on my list of joyful experiences but in no time I was in my car and on my way! Thank you Always Towing
Blake Kienzle
Blake Kienzle
16:18 14 Feb 19
We had our truck go in the ditch last night. We had to leave it overnight and come back for it this morning. We didn't have a way to get to the truck so they were nice enough to go out of their way to give me a ride to the truck. Very nice. Very Professional. Will use again for sure.read more
Open Skies
Open Skies
00:15 22 Jan 19
Easy to talk to. Polite, direct, honest. Excellent communication. Right on target pricing. Helped my family make the best of a challenging single digit cold situation. I'd use them again if I need. Tow.
Krista Platt
Krista Platt
19:35 20 Jan 19
After finding out I had already waited for another tow company for a long period of time, Matt got to me as fast as possible. Fastest hook up I've ever seen. Very friendly!
Brian Crawford
Brian Crawford
15:18 15 Jan 19
After requesting a tow from Nationwide Insurance, we were told we would have a tow available in about 1 hour. My 2 daughters, my best friend and I waited from 11 a.m. until 4:45 p.m. and had over 15 conversations with Nationwide and the other tow company (Assurion?). It was very cold and our vehicle was out of commission. Finally, at 4:15 a manager at Nationwide "expedited" a tow (this should have been done at noon). Matt, our driver at Always stopped what he was doing to come and rescue us from the cold. When he arrived, my blood sugar was dangerously low. He helped get us settled safely inside the business behind us and then made sure our car was secure. He even went the unexpected, extra mile to call Nationwide and request that they call to check up on me. Matt was courteous, kind and efficient. He deserves a raise! Thank you Matt and Always! We now have your number saved and will ONLY call you in an emergency!read more
Asalie Ayala
Asalie Ayala
18:05 14 Jan 19
The service was excellent. The guy made a couple jokes made me feel at easy and got me in car right away. I really appreciated it!
Kaya Smith
Kaya Smith
17:31 14 Jan 19
Fast and friendly. U would recommend to anyone in need of a tow
Scott Clemons
Scott Clemons
20:22 10 Jan 19
Timely, efficient, very nice people. This is a local small business I am proud to support. Great experience, got me unstuck and back on the road ASAP.
Zack Kijowski
Zack Kijowski
20:44 12 Dec 18
My truck had broken down on a busy side street at about 10pm. Every other towing company I called was at least a 2 hour wait. Some were even the next day. Always Towing was on scene in less than a half hour. The driver was friendly. I would highly recommend them. I will use them againread more
Makenzi Peterson
Makenzi Peterson
20:41 12 Dec 18
Great service! They were timely, texted me with updates, and friendly!
Kristopher Karr
Kristopher Karr
14:44 05 Nov 18
Excellent service provided by both dispatch and tow truck operator. Arrived when dispatch indicated, and tow truck operator was knowledgeable regarding the proper techniques so that my vehicle was not damaged during the tow.
Steve Hillis
Steve Hillis
05:58 30 Oct 18
Excellent service! Came within 30 minutes, towed our car 70 miles, friendly and helpful.
John Park
John Park
16:04 29 Oct 18
Quick response and professional service. Would definitely recommend.
Connie Anderson
Connie Anderson
13:49 29 Oct 18
Great fast and friendly service. Our car broke down on the way home from vacation about an hour and a half away from home. They came and towed the car and had a tow truck big enough for 4 passengers to ride in which was a huge plus! Keep up the great work!read more
Anthony Miell
Anthony Miell
20:55 12 Jun 18
My car broke down in IC and my roadside assistance operator assigned me a tow truck from a company 40 minutes out of town with a 90 minute ETA. After a few phone calls I got them to reassign my call and they used Always. He got there quickly, handled the tow professionally, knew his stuff about the possible problems with my car and confirmed that where I was taking it did good work. I have nothing but good things to say about Always Towing & Recovery.read more
Mark Tully
Mark Tully
14:50 11 Jun 18
Amazing fast and friendly service!! A+
Shirley Martinez
Shirley Martinez
18:13 27 May 18
Very prompt. Driver was very helpful and knowledgeable.
cl boyle
cl boyle
16:28 25 May 18
My experience with this towing service was amazing. Needed a tow on the side of the interstate at midnight. Wes was super great, prompt, let us take the dog up in the cab, dropped us off at a hotel, and even brought my phone back to me at the hotel when we realized I forgot it in his truck. Good experience, from a nice guy, who helped during a really stressful time. Highly recommended!read more
Trent Robertson
Trent Robertson
18:19 28 Nov 17
Always Towing was contacted by my insurance company, Am Fam, using their roadside assistance program. Am Fam said they were non-contract, but the only towing company available at 2am on a Sunday. I was given an ETA of 60 min, but they showed up in about 15 min. Our family of four needed to ride with the truck on the 50 mile trip, and I was very relieved to be picked up in a clean truck, and chauffeured by a driver (the owner, actually) who was a down-to-earth family man and super friendly. I highly recommend Always Towing!!read more
Jeni Gauley Schultz
Jeni Gauley Schultz
2020-03-18T18:55:32+0000
5 stars. Kaige was efficient and service was easy. Thanks!
Larry Jensen
Larry Jensen
2020-03-08T19:30:50+0000
Made sure we we were safe and he knew what he was doing all the way through.
Jorge Montilla
Jorge Montilla
2020-03-07T16:52:45+0000
They were assigned by my insurance company! They responded fast and arrived to help me faster and fixed my issue effectively.
Katie Knauss-Mallory
Katie Knauss-Mallory
2020-03-07T16:43:57+0000
Awesome experience! Fast response time for a Sunday....very professional as well! Will definitely use them again if needed and highly recommend!
Bobby Arbuckle
Bobby Arbuckle
2020-02-25T17:36:46+0000
Quick and excellent service. Great price.
Danielle Davis
Danielle Davis
2020-02-14T01:54:59+0000
The guy was very helpful!
Gigi Avino
Gigi Avino
2020-02-12T16:06:46+0000
thre towering company was fast VERY professional and they Contacted me when they received thre call from my ins comp, they Chicagoland me when they were on their way, and they also contacted me half way ruo assure me they were close and to make sure i was still ok until they arrived. i live the fact that thru eye CONCERNED about my safety and made out ruo me asap!!!!! they were betu fast and polite when n they reached me i was in my car in a matter of 2 min. thru we're very accommodating since i was on a parking ramp that they could've gt their truck into. i was betu appreciative of what they heard tip go through RIP make sure i was back on The road in a very timely matter.. thank u very much ALWAYS TOWING!!!!! I SAVED YOU'RE NUMBER FOR FUTURE REFERENCE AND I AM MORE THAN HAPPIER TIP SPREAD THRE WORD ABOUT YOUR COMPANYread more
Moe Taha
Moe Taha
2020-02-10T20:58:40+0000
Prompt and fast service.Very professional.
Freda Perry Stelzer
Freda Perry Stelzer
2020-01-29T04:01:06+0000
This company was problem free. Fast and courteous service. Thanks!
Breanna Scott
Breanna Scott
2020-01-28T18:50:00+0000
Fast and professional. Made a stressful situation easier for us.
Ang MP
Ang MP
2020-01-23T04:20:26+0000
Super fast and very friendly
Jamie Meyer
Jamie Meyer
2020-01-16T06:44:57+0000
Best tow service I have ever had! Super professional and my driver was a class act. I would recommend them any day. They came and picked me up after 11pm on a Monday when I was stranded. Thank you Always Towing!
Jeremy Summerfield
Jeremy Summerfield
2020-01-05T01:37:28+0000
Unbelievable professional business. Thank you for your assistance.
Ceci Zuniga
Ceci Zuniga
2019-11-28T17:25:25+0000
Very thankful for the kind gentleman in the sweet RAM truck for saving me. He arrived quickly, was very nice and attentive to me and got my car where it needed to be! Very thankful for you guys and your service!

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