Reviews

|Reviews
Reviews2018-11-13T10:54:06-04:00
Service Rated ★★★★★ 5 based on over 289 customer reviews!
5 1
David Howell
David Howell
03:23 11 Sep 19
Great service and thanks to the young man driving the truck for making it painless and for being kind.
S S
S S
01:45 11 Sep 19
Professional and fast. Clean and updated equipment. Thank you
Jenn Marks
Jenn Marks
16:19 30 Jun 19
Always Towing went above and beyond to help me get to work after a flat tire on a late and hot summer night. They even plugged the tire when my spare wouldn't come out from under my car. Definitely recommend!!!
Lisa Barnett-
Lisa Barnett-
23:30 23 Feb 19
Excellent! Very professional and personable service - they were able to help us on a very busy morning (ice storm), and took great care of us and our vehicle. High quality, first rate towing service. thank you SO much.
S Stewart
S Stewart
05:37 17 Feb 19
I was very pleased the support and swiftness of service! It was below zero and being locked out my car was not on my list of joyful experiences but in no time I was in my car and on my way! Thank you Always Towing
Blake Kienzle
Blake Kienzle
16:18 14 Feb 19
We had our truck go in the ditch last night. We had to leave it overnight and come back for it this morning. We didn't have a way to get to the truck so they were nice enough to go out of their way to give me a ride to the truck. Very nice. Very Professional. Will use again for sure.read more
Open Skies
Open Skies
00:15 22 Jan 19
Easy to talk to. Polite, direct, honest. Excellent communication. Right on target pricing. Helped my family make the best of a challenging single digit cold situation. I'd use them again if I need. Tow.
Krista Platt
Krista Platt
19:35 20 Jan 19
After finding out I had already waited for another tow company for a long period of time, Matt got to me as fast as possible. Fastest hook up I've ever seen. Very friendly!
Brian Crawford
Brian Crawford
15:18 15 Jan 19
After requesting a tow from Nationwide Insurance, we were told we would have a tow available in about 1 hour. My 2 daughters, my best friend and I waited from 11 a.m. until 4:45 p.m. and had over 15 conversations with Nationwide and the other tow company (Assurion?). It was very cold and our vehicle was out of commission. Finally, at 4:15 a manager at Nationwide "expedited" a tow (this should have been done at noon). Matt, our driver at Always stopped what he was doing to come and rescue us from the cold. When he arrived, my blood sugar was dangerously low. He helped get us settled safely inside the business behind us and then made sure our car was secure. He even went the unexpected, extra mile to call Nationwide and request that they call to check up on me. Matt was courteous, kind and efficient. He deserves a raise! Thank you Matt and Always! We now have your number saved and will ONLY call you in an emergency!read more
Asalie Ayala
Asalie Ayala
18:05 14 Jan 19
The service was excellent. The guy made a couple jokes made me feel at easy and got me in car right away. I really appreciated it!
Kaya Smith
Kaya Smith
17:31 14 Jan 19
Fast and friendly. U would recommend to anyone in need of a tow
Scott Clemons
Scott Clemons
20:22 10 Jan 19
Timely, efficient, very nice people. This is a local small business I am proud to support. Great experience, got me unstuck and back on the road ASAP.
Zack Kijowski
Zack Kijowski
20:44 12 Dec 18
My truck had broken down on a busy side street at about 10pm. Every other towing company I called was at least a 2 hour wait. Some were even the next day. Always Towing was on scene in less than a half hour. The driver was friendly. I would highly recommend them. I will use them againread more
Makenzi Peterson
Makenzi Peterson
20:41 12 Dec 18
Great service! They were timely, texted me with updates, and friendly!
Kristopher Karr
Kristopher Karr
14:44 05 Nov 18
Excellent service provided by both dispatch and tow truck operator. Arrived when dispatch indicated, and tow truck operator was knowledgeable regarding the proper techniques so that my vehicle was not damaged during the tow.
Steve Hillis
Steve Hillis
05:58 30 Oct 18
Excellent service! Came within 30 minutes, towed our car 70 miles, friendly and helpful.
John Park
John Park
16:04 29 Oct 18
Quick response and professional service. Would definitely recommend.
Connie Anderson
Connie Anderson
13:49 29 Oct 18
Great fast and friendly service. Our car broke down on the way home from vacation about an hour and a half away from home. They came and towed the car and had a tow truck big enough for 4 passengers to ride in which was a huge plus! Keep up the great work!read more
Anthony Miell
Anthony Miell
20:55 12 Jun 18
My car broke down in IC and my roadside assistance operator assigned me a tow truck from a company 40 minutes out of town with a 90 minute ETA. After a few phone calls I got them to reassign my call and they used Always. He got there quickly, handled the tow professionally, knew his stuff about the possible problems with my car and confirmed that where I was taking it did good work. I have nothing but good things to say about Always Towing & Recovery.read more
Mark Tully
Mark Tully
14:50 11 Jun 18
Amazing fast and friendly service!! A+
Shirley Martinez
Shirley Martinez
18:13 27 May 18
Very prompt. Driver was very helpful and knowledgeable.
cl boyle
cl boyle
16:28 25 May 18
My experience with this towing service was amazing. Needed a tow on the side of the interstate at midnight. Wes was super great, prompt, let us take the dog up in the cab, dropped us off at a hotel, and even brought my phone back to me at the hotel when we realized I forgot it in his truck. Good experience, from a nice guy, who helped during a really stressful time. Highly recommended!read more
Trent Robertson
Trent Robertson
18:19 28 Nov 17
Always Towing was contacted by my insurance company, Am Fam, using their roadside assistance program. Am Fam said they were non-contract, but the only towing company available at 2am on a Sunday. I was given an ETA of 60 min, but they showed up in about 15 min. Our family of four needed to ride with the truck on the 50 mile trip, and I was very relieved to be picked up in a clean truck, and chauffeured by a driver (the owner, actually) who was a down-to-earth family man and super friendly. I highly recommend Always Towing!!read more
Kalatina Pierrot Camno
Kalatina Pierrot Camno
2019-09-23T23:02:59+0000
This is the perfect towing company.
Bill McDowell
Bill McDowell
2019-09-21T17:46:55+0000
timely and got me going promptly
David Howell
David Howell
2019-09-11T03:22:11+0000
Went out of there way to help me when my car broke down 500 Miles from home.
Mih Lashay
Mih Lashay
2019-09-10T22:50:12+0000
Great &’ fast service!!!!
Sarah Barr
Sarah Barr
2019-09-10T22:28:48+0000
My ignition switch locked up and the driver from always towing worked diligently to get my steering wheel unlocked and it worked! Haven’t had any issues since! Thanks so so much!
Jenna Herzog
Jenna Herzog
2019-07-29T20:04:26+0000
My mom and I were on a cross country road trip and got a flat tire in Iowa late at night. We pulled over and called my insurance company who then contacted Always Towing and Recovery. The tow truck driver, Ryan, reached out to me to let me know he was on the way and he arrived within 20 minutes. He was a nice guy — he gave us information on safe hotels in the area and also reliable tire stores we could go to the following morning to repair/buy my tire! Not only that, but he also checked the pressure in my other tires to make sure they were okay and he even put air in my spare tire to make sure it was okay to drive on it. My mom and I were both extremely impressed with the speed, efficiency, and friendliness of the service. We would both recommend this company for any form of roadside assistance in the future. Thank you, Ryan!read more
Timothy Portwood
Timothy Portwood
2019-05-24T18:06:53+0000
Fast and courteous service
Chris Lajcak
Chris Lajcak
2019-02-25T06:20:17+0000
good people to work with. Very straight up. got a tow for a few miles and the driver was great.
Sierra Gusick
Sierra Gusick
2019-01-31T13:43:00+0000
So last night my tire went completely flat. I called AAA and they told me that it was not a life-threatening emergency and they would not send anyone out. I called Geico and use my emergency roadside service and they were there with in an hour and it took him less than five minutes. Shout out to the real mvp last night. Thank you so muchread more
Molissa Koch
Molissa Koch
2019-01-31T02:14:42+0000
Matt saved the day today in the coldest temps I’ve ever experienced so I could get to work. Thanks for being there!
Kim Hernandez
Kim Hernandez
2019-01-24T21:25:51+0000
Matt was the best. He helped me out of the snow. He waited to make sure I was ok, and well I went back in and Matt helped me out. If you ever need a tow or anything like that Always would be the best. Don’t go for a cheap tow you will be disappointed I was. The first tow had balled tires and couldn’t help me out. Wow balled tires. Can’t mention the name but if your in the Iowa City area use Always Towing not the other one that starts with an A. Always Towing he is the Best around. Thank you so much ch Matt and I will tell everyone I know how caring you are.read more
Douglas Jones
Douglas Jones
2019-01-21T22:08:08+0000
Very professional, showed up when they said they would. Highly recommend them

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